i) All backorders placed are strictly not refundable & cancellable.
ii) If you have ordered multiple backorders in a single receipt, the order will be sent out once ALL BO items arrived. You may top up for postage if you wish to receive your ready stock items first - please kindly WhatsApp our Customer Service for the arrangement.
iii) In the event of unforeseen delay from production or shipment arrival, Dear19.co reserves the right to change the estimated delivery date without prior notice.
iv) Do expect there might be unforeseen delayed in arrival due to MCO and NO Cancellation is allow once order is placed for this item. However exchange with other ready stock product is allowed.
v) Backorder are produced in different batches, please kindly allow a discrepancy of 20% for each batch in terms of colour and measurement. No exchange & return is allowed in such circumstances.